Return Policy

At HydrAminos, we are committed to providing high-quality research peptides and ensuring customer satisfaction. Please review our return policy below before placing your order.

1. All Sales Are Final :

   Due to the sensitive nature of our products and the strict handling requirements, all sales are final. We do not accept returns or offer refunds on any peptide products once they have left our facility.

2. Damaged or Incorrect Orders :

   If you receive an incorrect or damaged item, please contact us within 3 business days of receiving your order. We will require:

   • Your order number.
   • A detailed description of the issue.
   • Clear photos of the product and packaging.

   If the error is confirmed, we will offer a replacement or store credit at our discretion. We do not offer refunds for damaged or incorrect items unless explicitly agreed upon.

3. Order Cancellations :

   Orders may be canceled prior to shipping. If you wish to cancel an order, please contact us as soon as possible at info@hydraminos.com. Once an order has been shipped, it cannot be canceled or refunded.

4. Shipping Issues :

   We are not responsible for delays, lost shipments, or customs seizures. Please ensure all shipping information is correct before completing your order. Tracking information will be provided once your order has been dispatched.

5. Product Use Disclaimer : 

   All products are sold for laboratory research purposes only. They are not intended for human consumption, diagnostic, or therapeutic use. By purchasing, you confirm that you are a qualified professional who understands and complies with your local laws and regulations regarding the use of these materials.

If you have any questions about our return policy, feel free to contact us at info@hydraminos.com.

Thank you for choosing HydrAminos.